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FAQs

How do I collect money from my friends or colleagues?

What can I do with the funds I've collected?

How long does it take to withdraw my funds?

How do I redeem your Love2Shop gift card?

How can I purchase a Love2shop physical gift card?

Where is Collctiv available?

How much does Collctiv cost to use?

Is Collctiv safe?

Why do you need my photo ID and UK mailing address?

How long does it take to receive an e-gift card purchased on Collctiv?

How can I get a refund if I change my mind?

Can multiple people withdraw funds from a pot?

How can I save and share the messages contributors have left with their payments?

How do you make money?

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