We require a photo ID and proof of your UK mailing address to verify your account. This is a standard security measure that we take to protect our customers from fraud. By verifying your identity and UK address, we can help to ensure that your account is not used for illegal or unauthorised purposes.
If you need any help at all with which documents we can accept, please get in touch at hello@collctiv.com and one of the team will be happy to walk you through the process.
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