FAQs

Can I use Collctiv to collect for humanitarian aid?

Yes, you can use Collctiv to raise funds for charitable causes, including humanitarian aid. However, collections must not support the purchase of items that could have potential military or dual-use applications in regions affected by ongoing conflicts.

Do I need to prove the funds are being used for charitable causes

Not normally, in some instances however we may ask what specific charity you are collecting on behalf of, and their charity number (if applicable). This is to ensure that all collections are in line with our Terms & Conditions.

Can a charity open a Collctiv account to raise funds directly

Yes, once you have completed verification for the charity account you can fundraise on our platform and withdraw the money directly into your charity's bank account. You must be someone authorised to take/make payments on behalf of the charity i.e. an employee or trustee.