If you're using the Collctiv app as a personal user to raise money on behalf of a charity then please see this article which explains more about our fees for personal app users.
If you are using Collctiv as a charity, then whether you are using our app or platform, there is a fee of 3% + vat on each payment received.
If you're not sure whether you should be using the app or platform for your charity, drop us an email and we can help you figure out what's best - or take a look at this support article explaining the how Collctiv can help you to raise more money from more people.
We love helping our users to raise money for charities in a really simple way! Let us know your stories and we'll share them as often as we can to help raise the profile of your charity even further - drop us an email to email@example.com.